Starting a thread to post answers to frequently-asked questions about the Rows Garden app...

1. How do I load puzzles from my favorite subscription service into the Rows Garden app on iOS?

Aries Puzzles
• Tap on the RGZ email attachment to bring up the share sheet.
• Tap on the Rows Garden icon to send the puzzle to the app.

Outside the Box Puzzles
• Tap on the RGZ link in the email, which will send you to Safari to download the file.
• In Safari, after downloading, tap on the downloads button (down-arrow in a circle) to bring up a list of downloaded files.
• Tap on the downloaded file to send it to the Rows Garden app.

Garden Party Crosswords:
• Tap on the RGZ link in the email, which will send you to Safari to download the file.
• In Safari, after downloading, tap on the downloads button (down-arrow in a circle) to bring up a list of downloaded files.
• Tap on the downloaded file, which will take you to the Downloads folder in the Files app.
• Tap on the downloaded file in the Downloads folder to send it to the Rows Garden app.

Sorry for the extra hoops required for the latter two puzzles; the flow used to be more streamlined before iOS 13, but Apple made some changes that introduced the extra step(s).

If Safari is not your default browser, the steps should be similar but might not be exactly the same; if you can't get it working, let me know and I'll help you sort it out and update the FAQ accordingly.

Thanks,
Robert